UH Portage Family Medicine at 9480 Rosemont Drive #100 in Streetsboro, Ohio

Customer Reviews about UH Portage Family Medicine

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  I have been going to the family practice most of my life, visiting mostly one doctor. This practice would receive an excellent rating from me if I had to rate the doctors themselves! Extremely helpful, knowledgeable and in the business of being a doctor for the right reasons! Sadly the reason they receive only a "Good" rating from me is that their office will issue you a 'guilt-trip' letter for missing and not canceling your appointment. (Along with a fee) "you had and appointment scheduled in our office. You did not show for this appointment (and) - this is in bold and underlined - you did not call in advance to cancel it. When you do not cancel an appointment, you prevent another ill patient from being able to come in and receive treatment." This is a true statement from their office to me but with a busy life schedule sometimes I neglect to follow up with my doctors office. OOPS! But through the eyes of their billing office, apparently I am a bad bad person preventing others from receiving life saving care! shame on me! (sarcasm dripping through your screen here) I understand their point but the attempt at unprofessional guilt-trip through a form letter is over the top and unnecessary. The first bill was all I needed but sadly the additional 'guilt attempt letter' makes me consider no longer taking my business to them.
  November 02, 2017

  by Aaron DeCapito

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About UH Portage Family Medicine in Streetsboro